NOCTI - National Occupational Competency Testing Institute Information Technology Fundamentals Questions and Answers

Question 1

Which component in a computer is responsible for volatile, short-term storage of data for currently running programs and processes?

Accepted Answer

Random Access Memory (RAM)

Answer

Solid-State Drive (SSD)

Answer

Read-Only Memory (ROM)

Answer

Central Processing Unit (CPU)

Question 2

A technician is setting up a new small office network. To avoid manually configuring the IP address for each new device that joins the network, which network service should be configured on the router?

Accepted Answer

DHCP (Dynamic Host Configuration Protocol)

Answer

DNS (Domain Name System)

Answer

NAT (Network Address Translation)

Answer

FTP (File Transfer Protocol)

Question 3

A user receives an email that appears to be from their bank, asking them to click a link and verify their account details. The link leads to a fraudulent website designed to steal their credentials. Which of the following BEST describes this type of attack?

Accepted Answer

Phishing

Answer

Ransomware

Answer

Spyware

Answer

A Trojan Horse

Question 4

What is the primary function of a computer's operating system (OS)?

Accepted Answer

To manage hardware resources and provide a platform for software applications to run.

Answer

To run antivirus scans and protect against malware.

Answer

To provide a web browsing interface for accessing the internet.

Answer

To execute complex mathematical calculations and render graphics.

Question 5

A user reports that their computer is running very slowly. According to standard troubleshooting methodology, what should be the technician's FIRST step?

Accepted Answer

Gather information from the user by asking clarifying questions.

Answer

Immediately run a full system virus scan.

Answer

Reinstall the operating system.

Answer

Check for and install the latest software updates.

Question 6

What is the decimal equivalent of the binary number 1011?

Accepted Answer

11

Answer

9

Answer

13

Answer

15